Cross-channel Integration Gathers Steam

For a few years now, there's been a lot of talk about cross-channel integration, or the disassembling of channel-specific silos of data and the dismantling of disparate, often redundant systems that run each retail channel. But with the exception of a few agile midmarket and smaller retailers and a handful of well-financed mega-retailers, there's been little in the way of movement to that end. That appears to be changing, specifically in the areas of inventory ... Read more