Enhancing Our Solutions, Expanding Your Choices
One of the best and fastest ways to make a great solution even better is to enrich and enhance it to partner with other vendors. That’s why MICROS-Retail created a “partner eco-system,” of leading companies whose products and services complement our own.
Playing well with others
One key goal of these partnerships is to ensure our products “play well with others”–many others. In doing so, we expand the choices available to you while also streamlining the task of integrating or interfacing diverse vendor products with your MICROS-Retail solution. Our partner network encompasses six different categories of relationships:
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Strategic Partners include comprehensive firms whose vast technology expertise and global resources help enhance MICROS-Retail offerings. They provide invaluable support in many aspects of the business, including technology infrastructure, product development, marketing, sales, and customer support.
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Consulting Partners act as trusted advisors to our mutual customers, helping them develop and implement cross-channel solutions. Consultants’ in-depth knowledge of a customer’s goals, infrastructure, and business processes helps ensure our own solutions fully align with the customer’s current and future needs.
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Payment Partners include banks, third-party payment processors, and alternative payment brands to facilitate consumer options for transactions. To ensure our customers have a wide choice of payment services that integrate or interface seamlessly with MICROS-Retail solutions, we work closely with these partners to understand their platform, integration, and testing requirements.
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Hardware and Peripherals Partners market a wide range of devices, which MICROS-Retail software is designed to work with. These include servers, POS hardware, printers, signature-capture devices, scanners, and handheld POS devices. Exchanging technical assistance with these firms helps ensure our products interface smoothly with theirs. Additionally, selected vendor products have been validated to work with MICROS-Retail software.
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Complementary Solutions include software, services, and solutions that may be important to our customers because they “round out” a complete cross-channel retail environment and are best provided by specialty firms to deliver.
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Industry Associations provide an important window into the most pressing issues and challenges confronting retailers across the industry and within specific retail segments. By defining industry standards and best practices, associations also provide guidance on emerging trends or regulations that are extremely useful in our work developing and supporting solutions.
