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End-to-end Retail Software Solutions from MICROS-Retail

CLEVELAND, OH—With the turn of the calendar comes new solutions and functionality from MICROS-Retail, the retail arm of MICROS Systems, Inc. The focus in 2009 is on expanding the options and ease-of-use for multi-channel retailers of all sizes. “We continue to strengthen our portfolio of complete end-to-end solutions,” says Managing Director John Gularson, “and we support them with the best services in the industry. The recent acquisition of Fry, Inc. enhances our ability to provide customers with advanced e-commerce solutions and technology necessary to operate retail websites. With Fry as part of our portfolio, we now have a suite of services in place to deliver the best cross-channel solutions allowing our customers to reach consumers at any point where a transaction may take place.”

 

Among the new offerings featured at NRF's Big Show in January 2009 are:

  • Fry, Inc., the newest member company under the MICROS-Retail umbrella, developed Open Commerce Platform™, one of the industry’s leading e-commerce solutions. Fry assists retailers and consumer goods manufacturers optimize their direct-channel businesses by identifying market opportunities and providing multi-channel solutions. From strategy and marketing through design, development, managed services and fulfillment, Fry provides both the strategic expertise and technical solutions that yield real business results.
  • Locate™ Cross-channel Inventory Broker allows multi-channel retailers to find and sell inventory from different locations within a channel or from one channel through another. The Web storefront can sell merchandise off store shelves, and stores can sell inventory from the Web Distribution Center. This functionality helps the merchant sell more inventory at higher value, and improves service to shoppers.
  • Relate™ Retail CRM adds E-coupons to the solution set that enables retailers to plan and execute targeted marketing campaigns. E-coupons integrate nicely with loyalty programs and significantly reduce direct operating cost as well as risk from fraud. E-coupons are individual, serialized coupons that are stored centrally in a head-office database, are inextricably linked to the customer’s account, and provide an automatically-enforced expiry. The point-of-service solution notifies the customer of the availability of the E-coupon, and the customer has the option to apply it to the transaction.
  • XBR® Loss Prevention and Store Analytics, the world’s leading exception-based loss prevention solution, releases its newest version, 6.7, and now offers a back room inventory module that identifies potential areas of loss and fraud. Installed in the corporate office and reviewing store-level data, XBR Inventory Control helps to ensure that the inventory the retailer purchased is not lost or stolen before it is put up for sale in the store.

MICROS-Retail develops best-of-breed solutions for all the key retail functions: POS, Web design and services, eCommerce, order management, loss prevention, sales audit, CRM, supply chain, merchandising, gift card, and loyalty. For additional information visit www.micros-retail.com.

 

About MICROS-Retail

MICROS-Retail (the retail solutions division of MICROS Systems Inc. which includes its subsidiary companies Datavantage, CommercialWare, eOne Group, Fry, and Redsky IT), is the leading provider of comprehensive, best in class solutions for the worldwide retail and direct markets, enabling retailers to deliver on the customer experience while optimizing operational efficiency across all channels. MICROS-Retail offers a full suite of solutions in a choice of deployment options. Java technology, rich functionality, support flexibility and successful experience in demanding environments explain why hundreds of retailers around the world rely on MICROS-Retail to strengthen their businesses and deliver results. MICROS-Retail solutions are installed in over 33,000 stores in 10 countries. MICROS-Retail analytic solutions process data at a corporate level for an additional 60,000 stores.