CWCollaborate

Drop-ship Supply Chain
The ability to efficiently manage your third party order processes, whether you work with cottage industry vendors, large sophisticated manufacturers, or any combination has a significant impact on your fulfillment cost and your profits. And just as important, the transaction process must be completely transparent to your customers to ensure service and your brand promise.

 

Effectively manage the vendor/supplier relationship

MICROS-Retail CWCollaborate provides a highly interactive web-based environment that enables retailers and their supply chain partners to share the purchase, customer, shipping, and delivery information needed to support drop-ship and other third party fulfillment of customer orders — all while maintaining superior customer service. With CWCollaborate, retailers and vendors can easily communicate, send and receive documents, and share time-sensitive information across the supply chain. Merchandise coming from third parties will be branded as your own on the packing slips and documentation and your customers can enjoy a seamless and efficient experience.

 

MICROS-Retail CWCollaborate lets you effectively manage the vendor/supplier relationship and make it work to both your advantages:

• Reduce cost per transaction for drop-ship order fulfillment
• Gain complete visibility of order status throughout the fulfillment process
• Maintain consistent branding on customer-facing documentation, including packing slips
• Provide visibility of critical business metrics, including vendor performance history and order aging statistics
• Streamline operational workflow from point-of-sale through delivery to customer
• Minimize technical requirements and provide consistent and standardized means of interaction with fulfillment partners

Streamline the drop-ship process

CWCollaborate automates and streamlines every phase of the drop-ship order process, including fulfillment, customer service, payment, and returns. The flexible architecture enables you to do business with suppliers of any size and maintain a current and complete view of the transaction throughout the order lifecycle, without the high cost of EDI or complex point-to-point system integrations.

 

See how MICROS-Retail CWCollaborate can provide you and your suppliers with a business advantage in an increasingly competitive retail environment. Download the data sheet here.

 

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