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CWData & Analytics

Cross-channel Business Intelligence

While processing hundreds of thousands to millions of transactions annually, retailers accumulate enormous amounts of cross channel transactional data − order volumes, customer history, returns and exchanges, activity by channel and more. Buried within this vast accumulation of information are valuable insights and trends that can help you make strategic decisions to improve your business. But how can you efficiently tap into this resource of business information?

 

Make informed, strategic business decisions

MICROS-Retail CWData & Analytics is a comprehensive data warehouse and multi-dimensional reporting solution that enables business managers to easily explore their operations and revenues, identify high level trends, and make informed, strategic business decisions. The powerful business intelligence tool lets you navigate easily through facts and figures, drill down to specific segments, and view reports in concise, graphical views − all in real time. Managers can use pre-built reports or develop custom reports for further analysis.

 

MICROS-Retail CWData & Analytics helps managers make better business decisions:

  • Gather, correlate, and analyze mission-critical data
  • Identify trends to optimize marketing promotions
  • Use pre-built reports for executive, operations, merchandising, and marketing managers, or create customized reports
  • Gain high level insights or drill down into specific segments

Analyze every aspect of your business

MICROS-Retail CWData & Analytics is designed for seamless integration with MICROS-Retail’s order management suite of solutions. Data is automatically extracted from connected applications and is always current for on the spot analyses. The software includes a powerful multi-purpose OLAP cube to enable business managers to easily view information on every possible measure and dimension, and then refine specific segments. Integration with OLAP and other third-party reporting tools offers an additional level of customization.

 

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