Mobility

Time Savings for Your Customers

For today’s busy consumers, saving time ranks high on their list of priorities, right alongside high-quality products and excellent service. With Mobility solutions from MICROS-Retail, you can streamline the shopping experience in numerous ways, thereby helping your customers carve a few extra minutes out of their day.

Going to the customer - better service, where they need it

Mobile POS solutions allow your associates to handle the full range of POS functions – or a subset you define – as they move freely around your store. Meeting customers on their side of the counter allows you the flexibility to offer better service. Common uses include:

• Line-busting: During busy periods, your associates can reduce the average time spent in a checkout line by processing transactions while customers are standing in line
• Tent and warehouse sales: For special promotional events, such as sidewalk sales or warehouse clearances, mobile POS eliminates the time, cost and complexity of having to set up conventional registers and link them into your network
• High-touch service: For luxury, “white glove” treatment, mobility empowers associates to stay with a customer as the individual moves through the store, supporting the entire shopping experience, from merchandise requests through payment and packaging
• Inventory checks: Associates on the floor can answer customer queries about product availability and pricing. They can also do physical inventory counts and cycle counts on fast-moving products

“We’ll let you know when your merchandise is ready”

With a MICROS-Retail paging solution, it’s your customer who gains mobility in situations where they might otherwise be forced to sit around and wait: for an order to be filled, a gift to be wrapped, or their turn in line to come. Instead, they can continue shopping or run other errands, confident they’ll be notified as soon as their merchandise is ready.

In addition to wide use in restaurants, paging solutions are well-suited for these scenarios and many others:

• A pharmacy prescription is being filled
• Photographs are being developed
• Newly purchased clothes are being tailored or an item is being gift-wrapped
• Patrons are waiting their turn to activate an electronic item or receive assembled merchandise.