Merchandise and Supplier Management

Managing Relationships More Effectively and Efficiently

The merchandise you sell originates from dozens or even hundreds of organizations, large and small. Managing the communication flow, information exchange, and transactions for all these relationships is a huge task. And it’s made more difficult and time-consuming if you’re using disparate systems, Excel spreadsheets or - most challenging of all - paper-based methods.

Greater efficiency and a seamless brand experience

MICROS-Retail offers a set of solutions that help you plan, track, and manage merchandising activities and supplier relationships more efficiently, accurately, and responsively than ever. By automating and streamlining many time-consuming tasks, our solutions help you quickly improve operational efficiency, lower costs, and increase margins. In addition, enhanced visibility into your environment lets you make faster, better decisions. Furthermore, by managing the complexities of your supplier environment, you can provide your customers just what they expect: a seamless shopping experience delivered under the familiar and trusted banner of your brand.

Enterprise-wide merchandising

Our cross-channel, enterprise merchandising solution unites merchandise planning, purchasing, and distribution into a single easy-to-use application. Your planners and buyers have visibility into your inventory activity so they can manage replenishment and make decisions about laggard products. An enterprise solution also helps ensure accurate and consistent labeling, pricing, and markdowns across the enterprise. Analytical tools let you explore “what-if” scenarios and assess the impact of merchandising decisions after the fact. In turn, you can develop best practices for merchandising, based on data rather than guesswork.

Drop-shipping

A MICROS-Retail drop-shipping solution helps ensure timely, efficient delivery of third-party products from all your suppliers. This solution, which requires simply a web browser and printer by your vendors, lets you transparently share all the relevant information – on purchases, customers, shipping, delivery, and payment information - needed to support drop-shipping and other third-party fulfillment methods.

With complete, real-time visibility of a transaction throughout the order and fulfillment life cycle, you can set clear expectations for your customers, quickly identify and clear up any inventory or shipping service issues, and sustain a high level of customer satisfaction.

Managing private-label products

For grocers and manufacturers, MICROS-Retail offers a collaborative product lifecycle management solution for tracking the development and manufacturing of products to be sold under private-label brands. Detailed and immediate access to data on product ingredients, ingredient sources, and manufacturing processes helps you ensure product quality and meet compliance requirements, thereby safeguarding your brand reputation. It also sets the stage for a swift and effective remedial response if problems arise.