Loss Prevention

The Clues to Shrink Are There. Now You Can Quickly Find Them.

With retail fraud or theft, there are always clues: Above-average shrink at a certain store. Frequent “No Sale” activity that may indicate merchandise is passing through the checkout but no payment is changing hands. “Post Void” entries that often signal a double loss - of cash and merchandise.

 

If the clues are there, why is it so difficult to reduce shrink? One reason: too much information. Often evidence is buried in a mountain of data, where it is unlikely to be discovered until the trail has gone cold, if it’s ever discovered.

 

Changing the game, shrinking your shrink

MICROS-Retail changes the game with a sophisticated loss prevention solution that helps you quickly detect, investigate and shrink your shrink. Using advanced, exception-based reporting techniques, the solution, XBR, analyzes transaction data, identifies patterns that may indicate fraud or theft, issues alerts and recommends further exploration, based on the likely severity of the wrongdoing.

 

Following the trail of evidence

Using flexible drill-down capabilities, loss prevention investigators can isolate activity down to the level of a store, register, or individual. Especially where a significant loss may be imminent, they can monitor suspect activity in near real time to verify whether shrink is occurring, or, as often happens, determine that an issue can be resolved with additional training.

 

XBR can also correlate transaction data with other methods, such as time-stamped surveillance videos, to build a strong case. In turn, this provides a solid basis for management to take the appropriate disciplinary or legal action.

 

Immediate impact, lasting ROI (and behavior change)

In environments where exception-based loss prevention has never been explored, deployment of a MICROS-Retail solution often initially yields dramatic reductions in shrink. Over time, as detection methods are refined, shrink levels can be further reduced until they reach an acceptably low level – automatically increasing your bottom line year after year.

 

Perhaps best of all, a MICROS-Retail system not only detects shrink but also deters it. Once employees understand that theft and fraud will be uncovered, and they’ll be held accountable, they often change their behavior.