Resources
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Analytics- Balance Bulletin
MICROS-Retail’s Balance™ is an exception based sales auditing tool that improves productivity, accountability, and data integrity of your retail operations. Balance improves the speed and efficacy of transactional data audits by identifying daily problem areas for each store. With Balance, you can find the stores with the most grievous problems first, and address those problems directly, rather than relying on random field audits to uncover issues. Balance identifies the erroneous transactions for the sales auditors, and enables them to make the necessary changes to avoid moving poor quality data into financial systems. Balance also has reconciliation tools for bank deposits and other tenders. Download PDF
Order Management- Collaborate Bulletin
MICROS-Retail’s Collaborate™ provides a highly interactive web-based environment that enables retailers and their supply chain partners to share the purchase, customer, shipping, and delivery information needed to support drop-ship and other third party fulfillment of customer orders – all while maintaining superior customer service. Collaborate provides an affordable alternative that installs quickly and requires little support from the IT department. Download PDF - CWDirect Bulletin
MICROS-Retail’s CWDirect™ is a powerful software solution that enables cross-channel retailers, and direct marketers to transact with, and support their customers at all points-of-touch from one integrated solution. CWDirect’s integrated suite of applications manages the entire retail transaction lifecycle — from informing, and attracting customers to merchandising, fulfillment, and customer service. The software enables true multi-channel commerce, allowing retailers to uncover new revenue, and growth opportunities, improve customer relationships, and increase profitability. Download PDF - CWSerenade Bulletin
CWSerenade™ offers a fully integrated suite of modules for managing all aspects of retail transactions, including order management, fulfillment, warehousing/inventory control, customer service, merchandising, marketing, and finance. Download PDF - Integrate Bulletin
MICROS-Retail’s Integrate™ provides retailers and direct marketers with a sophisticated enterprise application integration tool that allows all MICROS-Retail products to fit seamlessly into the IT landscape of any retail enterprise. Regardless of the interface requirements of the application, Integrate maps and translates the application data into the appropriate MICROS-Retail format. Furthermore, Integrate supports industry standard protocols so it can fit easily into any existing architecture. - Locate Bulletin
MICROS-Retail’s Locate addresses this critical business challenge by providing a gateway for retailers to immediately identify and
view inventory availability across all sales channels and distribution centers – at any time, from any point-of-service. Download PDF
Merchandise and Supplier Management- Enterprise Bulletin
MICROS-Retail’s Enterprise™ Merchandising provides a real-time platform for the extended distribution chain through a 100% Java-based environment. Enterprise facilitates and integrates merchandise planning, open to buy, purchasing, automated replenishment, inventory receiving, store distribution,and in-store receiving. Download PDF
eCommerce- eOneCommerce Bulletin
MICROS-Retail’s eOne solution offers retailers, manufacturers, and distributors the platform and functionality required to be a successful online and cross-channel company. The eOne integrated applications suite provides all of the functionality you need to deliver a world class web site, plus gives you the tools to easily interface with your back office applications. Download PDF
Mobility- JTECH PeopleAlert Pharmacy Solutions
Pharmacy customer paging is a very simple and convenient application for both you and your customers. Handing customers a silent pager when prescriptions are dropped off allows them to shop other areas and departments of your store, knowing that they will be alerted when their script is ready. PeopleAlertTM gives you customer access at the touch of a button. Download PDF - JTECH Retail Solutions PeopleAlert Bulletin
The PeopleAlert wireless messaging solution improves the shopping experience for your customers. Immediate, silent,
affordable and easy to use, JTECH systems provide the area coverage you require, placing efficient, effective
communication at your fingertips. That’s the power of instant communication. Download PDF
Loyalty & CRM- Relate Bulletin
Relate™ Retail CRM from MICROS-Retail, is a retail specific, customer relationship marketing (CRM) solution that unifies marketing planning and management, while providing the tracking tools your marketing team needs to effectively manage your marketing initiatives. From initial analysis, through implementation, execution, and evaluation of results, Relate lets you build and manage an unlimited number of campaigns and promotional activities from your corporate headquarters to store level. You can manage customer names and histories, operate stored value programs, issue loyalty points, build and stratify segments, and launch and measure targeted campaigns all within one application. Download PDF
POS- Store21 Bulletin
Store21® Specialty Retail POS is rich in functionality, yet it is easy to use. It provides your sales personnel with full transaction
processing capabilities while allowing them to continue to focus on customers. Through its integrated back office functions, Store21
gives store managers the freedom to work from the sales floor as easily as in an office. Download PDF - Tradewind Bulletin
Tradewind® Retail POS has the power and resiliency to run higher volume sales and connect to your entire enterprise with
astonishing ease. Tradewind helps you manage aggressive volume with exceptional attention to customer satisfaction. Download PDF - Xstore Java POS Bulletin
MICROS-Retail’s Xstore™ POS is an elegantly simple solution, yet ultimately flexible, fast, and powerful. More than simply a point-of-sale, it is a complete point-of-service, empowering your staff to provide exemplary service and maintain loyalty among your customers. It also offers a wide range services at the point-of-sale while securing your customer’s sensitive data and helping you comply with industry privacy standards. Download PDF
Loss Prevention- XBR Loss Prevention and Store Analytics Bulletin
MICROS-Retail’s XBR® Loss Prevention and Store Analytics solution is the world’s most widely used loss prevention and store data
analysis tool. It goes into action quickly, using exception based reporting methods to easily identify, track, and respond to store
events – everything from highest sale by an associate to a potentially fraudulent return. It can be used by corporate staff and field
personnel alike through flexible access. Download PDF - XBR Loss Prevention for Hosptiality Bulletin
MICROS-Retail’s XBR® Loss Prevention solution is the world’s most widely used loss prevention and data analysis tool. It goes into action quickly, using exception based reporting methods to easily identify, track, and respond to unit events – everything from voids and employee meals to closed checks that were reopened. XBR Loss Prevention will have an immediate impact on profitability, operational efficiency, and employee productivity. Download PDF
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