Values

 

Your Success Is the Best Measure of Our Own

We’ve learned from experience that ensuring our customers’ success is essential. That’s why we’re relentless in our efforts to understand their needs and challenges and to deliver solutions that exceed their expectations.

 

Industry experience combined with

technology expertise

That understanding starts with our people. MICROS-Retail has more than 30 years of experience serving the retail and direct commerce industries. Many of our employees are senior professionals with deep expertise in the field, including prior experience running retail operations. So they understand the challenges you face on a daily basis. MICROS-Retail solutions capture that expertise and harness it to technology so you can run your business more efficiently, responsively, and profitably.

 

Flexibility and choice, enabled by open standards

Your customers expect flexibility and choice when they shop with you, and you expect the same from your vendors. MICROS-Retail delivers, with solutions based on open standards and architectures. Whether your goal is to quickly deploy into an existing environment, seamlessly integrate with other applications, choose between a software-based or hosted solution, or tailor the system to support your current processes and policies, a MICROS-Retail solution adapts to the way you do business.

 

Global reach, local presence

Commerce is a universal language with many local variations. In working with MICROS-Retail, you benefit equally from our global reach and our country-specific retail expertise. And with over 4,000 employees and more than 45 offices worldwide, local support is always close at hand.

 

Protection for the information you’re entrusted with

The theft of personal information is every consumer’s nightmare – and every retailer’s. MICROS-Retail solutions are designed to help you meet today’s heightened accountability requirements for safeguarding sensitive data, especially customer credit card information and financial reporting data. Knowing that complex IT environments make compliance especially challenging, our solutions offer built-in support for security and compliance best practices. For example, we invest in ensuring our software is pre-validated, in keeping with key standards, so you can more easily meet your compliance goals.

 

Minimizing risk while maximizing opportunity

As part of a well-established, publicly traded company with extensive experience in the retail industry, MICROS-Retail is in this business for the long haul. You can count on us to stand behind our solutions today and in the future. You can also be confident that your MICROS-Retail environment will grow in value as we continually invest to enhance our solutions, both by developing best-of-breed capabilities internally and through focused partnerships. In turn, with access to new technologies and functionality, you’re assured of always staying several steps ahead of the competition.