Managed Services

We’ll Manage the Day-to-day. Let IT Focus on the Business.

Between handling routine duties and putting out fires, your IT staff has limited time—or maybe no time at all—to focus on activities with long-term business value. You can change that equation with Managed Services. A highly skilled MICROS team will remotely monitor and manage your direct commerce installation in keeping with IT best practices.

Sevices vary depending on the MICROS solution you have chosen among the services available are daily processing, application monitoring, telephone support, and problem resolution.

Increase application availability and control costs

Round-the-clock monitoring detects potential problems before they jeopardize your daily operations, alerting our staff so they can take corrective action in a way that is transparent to your end users. With MICROS managing your applications, you can reduce your investments in training and support tools.

To learn more about Managed Services for your direct commerce solution, call 888.328.2826 or email info@micros-retail.com.