We’ll Manage the Day-to-day. Let IT Focus on the Business.

Between handling routine duties and putting out fires, your IT staff has limited time—or maybe no time at all—to focus on activities with long-term business value. You can change that equation with Managed Services. A highly skilled MICROS-Retail team will remotely monitor and manage your direct commerce installation in keeping with IT best practices.

Sevices vary depending on the MICROS-Retail solution you have chosen among the services available are daily processing, application monitoring, telephone support, and problem resolution.

Increase application availability and control costs

Round-the-clock monitoring detects potential problems before they jeopardize your daily operations, alerting our staff so they can take corrective action in a way that is transparent to your end users. With MICROS-Retail managing your applications, you can reduce your investments in training and support tools.

To learn more about Managed Services for your direct commerce solution, call 888.328.2826 or email info@micros-retail.com.