MICROS POS—Store Systems with Power
With a MICROS point-of-sale solution, you no longer have to choose one priority over another. You have the means to meet your goals while operating at maximum efficiency to safeguard margins. MICROS offers comprehensive, fully integrated capabilities for point of sale, inventory management, loss prevention, and gift card/customer loyalty programs. Transactions can be handled from a conventional cash wrap or mobile POS. Furthermore, your store systems share information with your other channels, enabling a truly cross-channel shopping experience.
Putting information at your fingertips
A MICROS POS solution enhances your selling efforts in important ways. For instance, it provides associates with detailed, up-to-the minute information at key points throughout the store and across the complete transaction life cycle.
Out on the floor, where 85% of purchase decisions are made, associates can save a sale by using a mobile device to provide customers with information on products, pricing, or inventory availability. At checkout, customer data can be used to personalize the interaction. With complete visibility into past transactions, customer service associates can use the retail solution to quickly process returns and exchanges and resolve customer satisfaction issues.
Specialized services, customer-friendly policies
Equally important, the MICROS flexible, easy-to-use POS functionality can be precisely tailored for your environment. So you can readily offer specialized services (such as monogramming merchandise) and customer-friendly policies including cross-channel sales and fulfillment.
Behind the scenes, all these customer-facing capabilities are powered by robust, back-office systems. Managers at the store, regional, and national levels can analyze accurate, timely data on customers, inventory, and transactions to adjust staffing and inventory levels, reduce shrink, and fine-tune pricing, marketing, and merchandising plans. In short, a MICROS POS solution lets you flexibly manage your stores and accurately reflect your philosophy and brand.