Connect the Dots for Cross-channel Commerce
Your customers expect you to sell through multiple channels: via stores, call centers, mobile, and the web. MICROS can help leap from fragmented, multi-channel retail systems to an environment that drives revenue growth. When your employees and associates can truly see inventory across channels, reference customer transactions from any store or channel, utilize multi-channel loyalty and awards, and conduct cross-channel sales, your customer satisfaction and your profitability soar.
Integrated point solutions for retail
MICROS solutions provide a unified cross-channel environment that offers rich retail functionality, seamlessly links all your information and business processes, and enables great flexibility. In turn, you can deliver superb service that meets your customers’ real-world needs, and do so with greater efficiency than ever before.
Solutions components are available for essential retail functions including POS, e-commerce, order management, distributed orders, CRM/customer loyalty, and business analytics. Our unified architecture gives you a complete and real-time view of your data - including customers, transactions, and inventory - across all channels.