Webinar Downloads for Multi-channel Retail

If you missed the original broadcasts, or if you need a quick refresher, download these informative, free webinars from MICROS-Retail by clicking on the title of the session.

• Finding Hidden Opportunities in a Multi-dimensional View of the Customer- In this 60-minute session you will learn from three experts the value of centralized data in achieving performance goals, recommendations about how to evaluate the quality of your customer data, and the importance of building a centralized data infrastructure. The presenters are Bob Antall, Managing Partner, Consumer Centric Consulting (C3); Jim Webster, Director of IT, Comark Inc.; and Jeremy Grunzweig, VP Operations, Store Systems Group, MICROS-Retail.
• $ave the $ale- See how easy it is to use Locate Cross-channel Order Broker to find merchandise anywhere in your chain and sell it through any channel. Customers are happier, and you save the sale. The demonstration is 45 minutes.