OCP Overview

What is OCP?

Open Commerce Platform™ (OCP) is the industry-leading direct commerce platform for business-to-consumer, business-to-business, mobile, order management, and call center commerce solutions. Developed by MICROS-Retail, OCP leverages decades of experience from successful implementations for clients such as Cabela's, Charming Shoppes, Eddie Bauer, Meijer, Vera Bradley, Whirlpool and more.

OCP's industry-best site management tools ensure that business users can easily keep their product catalog current, efficiently capitalize on merchandising opportunities, create personalized experiences for customers, and manage orders. The user-friendly, drag and drop interface allows non-technical business users to manage the site and create new experiences. And multiple sites running on the same platform require only one instance of Site Manager, making it a highly efficient tool for running your business.

MICROS-Retail's end-to-end services encompass all aspects of building and maintaining a results-oriented, market-leading commerce business. From strategy and marketing through design, development, managed services and hosting, MICROS-Retail's services complement OCP's technology leadership. MICROS-Retail offers a stable partnership that will yield many years of secure, scalable, creative, and adaptable experiences for all of your users on multiple platforms.

OCP is a part of the MICROS-Retail family of products that work together to provide comprehensive cross channel commerce. In addition to OCP, these products include:

  • Relate: CRM, loyalty and gift cards/certificates
  • Locate: Order brokering to show inventory in-store, online, and to allow for in-store pick up
  • CWSerenade: Warehouse management system or standalone OMS (Order Management System)
  • XStore: Point of Sale systems
  • PIM: Product management

What Differentiates OCP From Competing Platforms?

  • Our solution was designed to be easy to use and maintain by non-specialized engineers.
  • Our toolset has been designed and architected by usability experts, not by engineers. We have the most robust and intuitive tools available in the marketplace.
  • Our integrated content, catalog, personalization and targeting tools provide the most comprehensive site management toolset available.
  • OCP offers modules for all of your commerce initiatives – business-to-consumer, business-to-business, mobile, order management, and call center.
  • OCP was architected to provide a straightforward and deterministic upgrade path that allows for regular and routine functional enhancements.
  • OCP was built to scale both horizontally and vertically and has been proven repeatedly to have the smallest hosting footprint in the market.