OCP Features
Clients like Whirlpool, Vera Bradley, Eddie Bauer, and Goodyear chose MICROS-Retail's OCP solution because it is:
- Flexible. Our framework can be adapted to meet your business needs rather than forcing your business to adapt to technology.
- Scalable. OCP deployments follow an n-tier architecture so that Web, application, and database server tiers can scale independently as needed.
- Robust. The feature set provides robust merchandising, account, checkout, search, and catalog management tools.
- By MICROS-Retail. Retailers that choose OCP rely on the company behind it. We have over 15 years of experience providing strategy, design, development, and managed services expertise to many of the world's best-known brands.
Modules
Business-to-Consumer
OCP now powers over 100 sites with billions of dollars safely and securely transacted. OCP is the most robust, reliable and scalable commerce solution for retailers.
Business-to-Business
Buyers expect their bsuiness-to-business purchases to be made online. The OCP B2B module enables businesses to quickly and easily provide the same type of experience buyers are used to from their business-to-consumer (B2C) interactions, but with the additional complexity required by B2B relationships.
Mobile
Top retailers Vera Bradley and Charming Shoppes, Inc. choose MICROS-Retail’s OCP mobile solution for its scalability and powerhouse feature set.
Call Center
OCP can power your OMS and Call Center functions in conjunction with or separately from OCP’s other modules.
Business-to-Business
Buyers expect their business-to-business pruchases to be made online. The OCP B2B module enables businesses to quickly and easily provide the same type of experience buyers are used to from their business-to-consumer (B2C) interactions, but with the additional complexity required by B2B relationships.
Feature List
Multi-Site Support
- Launch new Web sites on a single instance with minimal effort
- Leverage common functionality
- Accommodate unique Web site features
- Share or segregate data
- Control administrative access through permissions
Systems Integration
- Inventory update integration
- Order processing integration
- Real-time integration or batch processes
- Web site reporting integration
Product and Ensemble Browse
- Public or private catalog browsing
- Dynamic navigation based on product taxonomy
- Numerous category/product attributes and dynamic product attributes
- Single products, kits and ensembles
- SKU tables to allow multiple SKUs to be added to an order simultaneously
- Inventory messaging
- Promotional messaging
- Multiple product images
- Product/ensemble image zoom
- Color swatches
- Partnership with Adobe Scene7 for dynamic imaging and video
- Category refinements based on product and SKU attributes
- Sort options within category thumbnail pages
- Product compare
- Recently viewed
Advanced Web Site Search
- Grammatical variations (stemming)
- One-way and two-way thesaurus entries
- Spell-check
- Did you mean?
- Flexible index management
- Refinements based on product and SKU attributes
- Sort options based on product and SKU attributes
- Search engine redirects
Merchandising
- Cross-sell and upsell capabilities
- Administrated product rankings
- Inventory management and display
- Promotions (% off, $ off, buy-one-get-one, free with purchase, shipping discounts)
- Targeted content
- Top sellers
Checkout
- Universal shopping cart available throughout the website
- Upsells
- Promotion code and source code entry
- Promotional discount messaging
- Backorder/pre-order support
- Multiple ship-to address features
- Delivery date requests
- Tax and shipping calculations, including support for tax-exempt businesses
- Purchase via invoice
- Credit card validation
- Order confirmation emails
- Administrated promotion areas
Order Workflow and Easy Reorder
- Orders in-progress (saved orders)
- Order templates
- Item history, including reorder capability
- Order history, including order status and reorder capability
Business Partner Accounts
- Account creation upon registering or after approval by the merchant
- Saved credit cards (optional)
- Primary contact maintenance
- Billing address maintenance
- Shipping address book
- Minimum order threshold
- Invoice and credit card payment method options
- Buyers can be associated to one or more business partner accounts
Lead Generation
- Quote Request
A/B Testing
- Buyer segmentation
- Random content delivery
- Multivariate capabilities
- Reporting tool integration
Personalization
- Buyer personalization
- Buyer profile management
- Email preferences
- Contact targeting
Miscellaneous
- Catalog request
- Order from catalog, via SKU entry or CSV upload
- Product catalog download
- Contact us
- Unlimited content pages setup through Site Manager content management system
- Site map
- iPad support
- Google Analytics tagging
SEO
- Search engine friendly URLs
- Google Site Map
- Page title, description, and keywords administration via Site Manager
Optional Features
- Optional support for on-site search solutions, product visualization, ERP integration and more.
Business-to-Consumer
OCP now powers over 100 sites with billions of dollars safely and securely transacted. OCP is the most robust, reliable and scalable commerce solution for retailers.
Feature List
Multi-Site Support
- Launch new Web sites on a single instance with minimal effort
- Leverage common functionality
- Accommodate unique Web site features
- Share or segregate data
- Control administrative access through permissions
Systems Integration
- Inventory update integration
- Order processing integration
- Real-time integration or batch processes
- Web site reporting integration
International Support
- Single localized website that can support multiple countries
- Single localized product catalog
- Product pricing in multiple currencies
- Localized managed and targeted content
- Promotions specific to country
- Promotions can run at different times based on country
- Alternatively use multi-site capabilities to set up a separate website for each country
Product and Ensemble Browse
- Dynamic navigation based on product taxonomy
- Numerous category/product attributes and dynamic product attributes
- Single products, kits and ensembles
- Inventory messaging
- Promotional messaging
- Quick View
- Multiple product images
- Product/ensemble image zoom
- Color swatches
- Partnership with Adobe Scene7 for dynamic imaging and video
- Email to a friend
- Add to wish list
- Facebook Like
- Social share
- Category refinements based on product and SKU attributes
- Sort options within category thumbnail pages
- Product compare
- Recently viewed
Advanced Web Site Search
- Grammatical variations (stemming)
- One-way and two-way thesaurus entries
- Spell-check
- Did you mean?
- Flexible index management
- Refinements based on product and SKU attributes
- Sort options based on product and SKU attributes
- Search engine redirects
Merchandising
- Cross-sell and upsell capabilities
- Administrated product rankings
- Inventory management and display
- Promotions (% off, $ off, buy-one-get-one, free with purchase, shipping discounts)
- Targeted content
- Top sellers
- Rules-based product assortments
Checkout
- Universal shopping cart available throughout the website
- Log in for account options
- Upsells
- Promotion code and source code entry
- Promotional discount messaging
- Single-screen checkout flow
- Backorder/pre-order support
- Multiple ship-to address features
- Gift card and electronic gift certificate redemption (and purchase)
- Gift wrapping and gift messages
- Tax and shipping calculations
- Credit card validation
- PayPal
- Order confirmation emails
- Administrated promotion areas
My Account
- Sign in or register for a website account
- Billing address maintenance
- Shipping address book
- Wish list
- Optionally save up to five credit cards
- Reset password
- Email sign-up
- Order history
A/B Testing
- User segmentation
- Random content delivery
- Multivariate capabilities
- Reporting tool integration
Personalization
- User personalization
- User profile management
- Address book with multiple ship-to addresses
- User wish list
- Email preferences
- Order history
- Secure credit card storage
- Contact targeting
Miscellaneous
- Gift card and electronic gift certificate purchase and redemption
- Email sign-up for anonymous users
- Order status lookup
- Order from catalog
- Store locator
- Contact us
- Unlimited content pages setup through Site Manager content management system
- Site map
- iPad support
- Google Analytics tagging
SEO
- Search engine friendly URLs
- Google Site Map
- Automated meta keywords and description with option to override within Site Manager
- Automated page titles with option to override within Site Manager
- Automated poppulation of image alt tags
Optional Features
- Optional support for gift registries, on-site search solutions, product visualization, kiosks and more.
Mobile
Top retailers Express, Vera Bradley and Charming Shoppes, Inc. choose MICROS-Retail’s OCP mobile solution for its scalability and powerhouse feature set.
Feature List
Mobile Enhanced Website
- Same product catalog as the business-to-consumer Web site
- Same experiences as the business-to-consumer Web site
- Same Site Manager for content management as the business-to-consumer Web site
- Product browse
- Search
- Product and ensemble details
- Shopping cart
- Guest and registered user checkout
- Wish list
- Order status
- Store locator
- Customer service
- Content targeting
Order Management System/Call Center
OCP can power your OMS and Call Center functions in conjunction with or separately from OCP?s other modules.
Feature List
Customer Management
- Find customers and manage profile and address book
- Manage email sign ups
Order Placement and Adjustments
- Order entry, search, and edit
- Take over customer shopping cart
- Integrated promotions with Web site
- Credit card settlement
- Sales audit reconciliation feed
- Appeasement management
- Inventory management and returns
Store Management
- Create and edit store address
- Google Maps integration
- Events per store
Shipping Method Management
- Shipping methods name and codes
- Fees associated with shipping methods
Gift Card Balance Check
- Check gift card and electronic gift certificate balances